Cancellation Policy

This Cancellation Policy outlines the terms under which event bookings and engagements with आकाशवाणी / Akash Pratap Singh may be cancelled or rescheduled by either party. It should be read together with the Booking Terms and Refund Policy.

1. What Constitutes a Confirmed Booking

A booking is confirmed once the event details, scope and fee are agreed in writing and the booking advance is received. Until then, the date remains provisional and may be offered to other clients.

2. Client Cancellation Windows

• 30+ days before the event: Cancellable with the advance credited toward a rescheduled date or refunded minus an administrative fee.
• 15–30 days before: 50% of the advance is retained; the remainder may be refunded or credited.
• Within 14 days: The advance is forfeited, as the date was exclusively held.
• Day of event / no-show: The full fee may be payable if the artist travelled or the engagement was fully prepared.

3. Committed Costs

Regardless of the cancellation window, any non-recoverable costs already incurred on the client's behalf — travel tickets, accommodation, production deposits, printed material — will be deducted from any refund or credit, with receipts provided on request.

4. Artist Cancellation

If we must cancel a confirmed booking, you will receive a full refund of all amounts paid or a rescheduled date at no extra charge — your choice. Where possible we will also assist in finding a comparable replacement artist. We are not liable for indirect or consequential losses arising from a cancellation.

5. Partial Performance / Event Interruption

If an event is cut short or interrupted due to circumstances within the client's control (for example, event scheduling overruns, sound failure on the organiser's side, or early closure by the venue), the full agreed fee remains payable. If the interruption is caused by the artist, a fair adjustment will be made.

6. Rescheduling

We are happy to reschedule where possible. One reschedule is generally accommodated without penalty if requested 15 or more days in advance. Repeated reschedules or last-minute changes may be treated as cancellations.

7. Force Majeure

Neither party is liable for cancellations caused by events beyond reasonable control — including natural disasters, government orders, public emergencies, strikes or severe weather. In such cases we will work together to reschedule first; if that is not feasible, amounts paid will be handled equitably after accounting for committed costs.

8. How to Cancel

All cancellations must be submitted in writing — via the Contact page or the email used for your booking — and must quote your booking reference. The effective date of cancellation is the date we receive your written notice. A cancellation is not confirmed until we acknowledge it in writing.

9. Good Faith

We approach every cancellation with fairness and flexibility. Life happens — events are postponed, plans change. Our aim is always to preserve the relationship and find a workable solution, whether that is a new date, a credit, or a fair refund.